The quality safeguard

Before a client is ever shown their record, Parity runs a quality check behind the scenes.

How it works

A second, stronger model reviews the draft Case Record against a checklist of the essential questions for that legal area. If something essential is missing, the assistant is sent back to ask the client about it before it can present the record. The gaps become follow-up questions in the conversation.

This is why records arrive complete: a caseworker never opens a half-empty intake.

What it does — and doesn't — guarantee

A record that reached In review has cleared a completeness bar: the essential questions for its domain were asked. That is genuinely useful.

But completeness is not the same as verified truth. The record reflects the facts as the client described them, gathered by an assistant that does not give advice and can be wrong. The caseworker remains responsible for verifying the facts and exercising judgement — see What Parity is not.